PORTS
Practitioner Online
Referral Treatment Service

Tel. 1800 176 787
Fax. 02 9475 0249

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How to Refer to PORTS


How to Refer to PORTS

Referring to PORTS is easy.

Please note that PORTS serves:

  • WA residents aged 16+ years
  • With symptoms of anxiety, depression, or substance use problems
  • Financially disadvantaged (for example, unemployed, or a Health Care Card Holder)
  • People under 16 years can be referred by their GP to the Child and Adolescent Brief Intervention Service (CABIS), run by ORS Psychology. PHONE ORS Psychology on 1800 000 323 during standard office hours (8:30 to 17:00).

GPs in Metro (Perth North and Perth South)

GPs in Metro regions can refer a patient to PORTS directly through the following methods:

  • Registering to be a PORTS user, and then referring via a secure online form
  • Printing a referral and sending a fax to 02 9475 0249
  • Downloading a form for upload to your practice software
    • Best Practice form here
    • Medical Director form here
  • Call PORTS on 1800 176 787 (1800 1 PORTS)

GPs in Country WA

GPs in Country WA can refer a patient to PORTS via the WAPHA commissioned mental health service in each region. Contact details for the WAPHA commissioned mental health service in each region can be accessed by searching for ‘Mental Health Portal’ here.


What to Expect?

GPs in Metro (Perth North and Perth South)

GPs in Metro regions can access PORTS directly.

  1. GPs in Metro regions can refer a patient to PORTS via our online form, practice software, fax, or phone.
  2. A PORTS therapist will contact the patient within one business day to invite them to complete an assessment, as well as provide information about our services.
  3. The patient can complete the assessment via telephone and/or online.
  4. Once assessment results and treatment options have been discussed with the patient an Assessment Report is made available to both the patient and referring GP.
  5. PORTS will then either provide treatment, refer the patient to another treatment service (including face to face psychological services), or consult with the referring GP about options.
  6. GPs registered with PORTS are able to login to receive updates on their patients’ progress.

GPs in Country WA

GPs in Country WA can access PORTS via their local WAPHA commissioned mental health service (click here for contact details).

  1. A GP in Country WA makes a referral to their local WAPHA commissioned mental health service (click here for contact details).
  2. That service conducts an assessment with the patient, and, if appropriate refers the patient to PORTS.
  3. A PORTS therapist will contact the patient within one business day to discuss and/or begin treatment.
  4. PORTS will provide the referring GP with progress reports and will contact the GP if appropriate.

Want to Know More?

For any additional information about PORTS, please contact us here.